FAQs

1. What kind of products do you sell?
We specialize in smart pet gadgets designed to make life easier for pet parents and more fun for pets! This includes smart collars, automatic feeders, pet cameras, GPS trackers, and more.

2. Where do you ship?
We currently ship across the United States.

3. How long does shipping take?
Most orders are processed within 1–2 business days. Shipping typically takes 3 to 7 business days, depending on your location. You’ll receive a tracking number as soon as your order ships.

4. Do you offer returns or refunds?
Yes! We want you (and your pet) to love what you ordered. If you’re not satisfied, you can return eligible items within 30 days of delivery. Please check our return policy for full details.

5. Is my payment information secure?
Absolutely. We use SSL encryption and trusted payment gateways to ensure your data is safe and secure at all times.

6. How do I track my order?
Once your order ships, you’ll receive an email with your tracking number and a link to track it in real-time.

7. Do these gadgets work for both dogs and cats?
Most of our products are designed for both dogs and cats, but be sure to check the product descriptions for compatibility and sizing.

8. Who can I contact if I have questions?
We’re always happy to help! Just reach out to our support team at support@techypaws.com or use the Contact Us page—we typically respond within 24 hours.